Privacy Policy of Epic Tales Apparel

Last Updated: [12.1.2023]

Introduction

Welcome to Epic Tales Apparel. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Personal Information Collection

We collect various types of personal information, including but not limited to:

  • Identity Data (e.g., name, username).

  • Contact Data (e.g., email address, telephone number, shipping address).

  • Financial Data (e.g., payment card details).

  • Transaction Data (e.g., details about orders and payments).

  • Technical Data (e.g., internet protocol (IP) address, browser type).

  • Usage Data (e.g., information about how you use our website).

This information is collected through direct interactions (such as account creation and placing orders), automated technologies (such as cookies), and third-party sources (such as analytics providers).

2. Use of Information The data we collect is used to:

  • Fulfill and manage orders.

  • Process payments.

  • Communicate with you about orders or promotional offers.

  • Maintain and improve our website and services.

  • Provide customer support.

3. Information Sharing and Disclosure

We may share your personal data with:

  • Service providers who assist us with order fulfillment, payment processing, and other operational tasks.

  • Legal and regulatory authorities when required by law.

  • Third-party partners for marketing purposes, only with your explicit consent.

4. Data Security

We are dedicated to safeguarding the security of your personal data. We employ a variety of security measures, including encryption and authentication tools, to maintain the safety of your personal information. Our website is hosted on a secure server, and all sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database. Despite our efforts, no transmission over the Internet or electronic storage is completely secure, but we strive to use commercially acceptable means to protect your personal data.

5. User Rights and Choices

You have several rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You have the right to request correction of your personal data if it is inaccurate.

  • Deletion: In certain circumstances, you can request the deletion of your personal data.

  • Objection: You can object to the processing of your personal data for direct marketing purposes.

  • Restriction: You have the right to request that we restrict the processing of your personal data in certain scenarios.

  • Data Portability: You can request the transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format.

To exercise these rights, please contact us at team@epic-tales.com. We may need to request specific information from you to help us confirm your identity.

6. Cookies and Tracking Technologies

Cookies are small data files placed on your device or computer that often include an anonymous unique identifier. We use cookies to remember user preferences, to conduct analytics, and to personalize your experience. You have the option to accept, decline, or customize your cookie settings. Please note that if you choose to decline cookies, some parts of our service may not function as intended. We may also use other tracking technologies like web beacons to collect information about your activities on our site and other sites.

7. Third-Party Links

Our website may contain links to external sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Policy Changes

We may update our privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

9. Contact Information

If you have any questions about this privacy policy, please contact us at team@epic-tales.com.

10. GDPR Compliance

For our customers in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes ensuring lawful processing of personal data, implementing appropriate technical and organizational measures, and facilitating the exercise of data subject rights under the GDPR.

Effective Date: This policy is effective as of 12.1.2023.